Click on 2010 Legacy above.
It's here- first photos of the 2010 Legacy to be unveiled at the New York Auto Show that runs from April 10th to the 19th.
Check out the interior - love the lines!
Tuesday, March 31, 2009
Saturday, March 28, 2009
Happy Birthday!!!!
Happy Birthday!!!
Happy birthday today, Saturday, to our favorite General Sales Manager - Brian Dubosar!!!!
And Sunday - Happy Birthday to our General Manager - Bob Alvine!!
We hope they both enjoy their special days.
Friday, March 20, 2009
Warranty Scam Update...
Hello everyone! Just a little update for all to see. Our general manager, Robert Alvine, is at it again! Please find below the letter that was written to the Attorney General of Connecticut, Richard Blumenthal, pointing out a specific company that has been harassing many of our customers and car owners.
Also, please click on the link below to view "Dealer Warranty Services" Better Business Bureau report...
http://www.bbb.org/stlouis/business-reviews/auto-warranty-processing-service/dealer-warranty-services-in-saint-charles-mo-310036859?noskin&fax=Y
Also, please click on the link below to view "Dealer Warranty Services" Better Business Bureau report...
http://www.bbb.org/stlouis/business-reviews/auto-warranty-processing-service/dealer-warranty-services-in-saint-charles-mo-310036859?noskin&fax=Y
Fast & Furious 2009 Subaru WRX STI on Inside Line
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Thursday, March 19, 2009
The Mayonnaise Jar and 2 Beers...
Note: I was forwarded this short story and it's really touching so I thought I would share with everyone.
When things in your life seem almost too much to handle, when 24 hours in a day are not enough, remember the mayonnaise jar and the 2 beers.
A professor stood before his philosophy class and had some items in front of him. When the class began, he wordlessly picked up a very large and empty mayonnaise jar and proceeded to fill it with golf balls. He then asked the students if the jar was full. They agreed that it was.
The professor then picked up a box of pebbles and poured them into the jar. He shook the jar lightly. The pebbles rolled into the open areas between the golf balls. He then asked the students again if the jar was full. They agreed it was.
The professor next picked up a box of sand and poured it into the jar. Of course, the sand filled up everything else. He asked once more if the jar was full. The students responded with an unanimous "yes."
The professor then produced two Beers from under the table and poured the entire contents into the jar effectively filling the empty space between the sand. The students laughed.
"Now," said the professor as the laughter subsided, "I want you to recognize that this jar represents your life. The golf balls are the important things. Your family, your children, your health, your friends and your favorite passions. If everything else was lost and only they remained, your life would still be full. The pebbles are the other things that matter like, your job, your house and your car. The sand is everything else. The small stuff.
"If you put the sand into the jar first," he continued, "there is no room for the pebbles or the golf balls. The same goes for life. If you spend all your time and energy on the small stuff you will never have room for the things that are important to you. Pay attention to the things that are critical to your happiness. Spend time with your children. Spend time with your parents. Visit with grandparents. Take time to get medical checkups. Take your spouse out to dinner. Play another 18. There will always be time to clean the house and fix the disposal. Take care of the golf balls first. The things that really matter. Set your priorities. The rest is just sand."
One of the students raised her hand and inquired what the beer represented. The professor smiled and said, "I'm glad you asked. The beer just shows you that no matter how full your life may seem, there's always room for a couple of beers with a friend."
When things in your life seem almost too much to handle, when 24 hours in a day are not enough, remember the mayonnaise jar and the 2 beers.
A professor stood before his philosophy class and had some items in front of him. When the class began, he wordlessly picked up a very large and empty mayonnaise jar and proceeded to fill it with golf balls. He then asked the students if the jar was full. They agreed that it was.
The professor then picked up a box of pebbles and poured them into the jar. He shook the jar lightly. The pebbles rolled into the open areas between the golf balls. He then asked the students again if the jar was full. They agreed it was.
The professor next picked up a box of sand and poured it into the jar. Of course, the sand filled up everything else. He asked once more if the jar was full. The students responded with an unanimous "yes."
The professor then produced two Beers from under the table and poured the entire contents into the jar effectively filling the empty space between the sand. The students laughed.
"Now," said the professor as the laughter subsided, "I want you to recognize that this jar represents your life. The golf balls are the important things. Your family, your children, your health, your friends and your favorite passions. If everything else was lost and only they remained, your life would still be full. The pebbles are the other things that matter like, your job, your house and your car. The sand is everything else. The small stuff.
"If you put the sand into the jar first," he continued, "there is no room for the pebbles or the golf balls. The same goes for life. If you spend all your time and energy on the small stuff you will never have room for the things that are important to you. Pay attention to the things that are critical to your happiness. Spend time with your children. Spend time with your parents. Visit with grandparents. Take time to get medical checkups. Take your spouse out to dinner. Play another 18. There will always be time to clean the house and fix the disposal. Take care of the golf balls first. The things that really matter. Set your priorities. The rest is just sand."
One of the students raised her hand and inquired what the beer represented. The professor smiled and said, "I'm glad you asked. The beer just shows you that no matter how full your life may seem, there's always room for a couple of beers with a friend."
Tuesday, March 10, 2009
Tips for Buying a Car--Part 1 Introduction
Hello ladies! With Bickster’s blog on those annoying warranty calls being so helpful, I thought I’d see how else we might be able to help folks have a better car buying/owning/servicing experience. With all the experience the Subie Divas have, we’ve got to have some good advice, right? I mean, of course, for the poor folks who aren’t fortunate enough to be able to purchase from Premier for whatever reason—I guess if you live in a foreign country or want some sort of weird car that Subaru doesn’t make ;)
Since I’m on the car sales end of this business, I thought I’d start by seeing what kind of issues women have when they go to purchase a car and see how we could help.
I found out that women influence 95% of purchases and make 65% of new car purchases and 53% of used car purchases. (http://www.roadandtravel.com/newsworthy/newsandviews04/womenautostats.htm) You’d think that with that kind of influence a woman would feel like a queen walking into any showroom, right?
Wrong. A 2006 Capital One survey of 1000 women showed that 77 percent of women plan to bring a man along for their next vehicle purchase, mostly to feel that they're getting a fair deal. (http://www.theautochannel.com/news/2006/06/01/009311.html)
Next, I wanted to get the "word on the street" about how women feel about buying a car. I asked my female friends and family about they felt about buying a car. I can tell you that most didn’t feel like queens, that’s for sure. Here’s how they responded to the question: “What are your biggest pet peeves about buying a car,” with names, dealerships and car brands removed to protect the innocent (and not so innocent):
B: ..when the guy at (car brand)
E: The salesmen...why is it always men?
E in response to B: We ran into something along the same line a few years ago at(dealership)...would never go back there. Matter of fact there are a few dealerships around here we wouldn't go back to. Still don't like dealing with salesmen...like a woman wouldn't know what was under a hood..most of the salesmen don't either they just yes you to death until the sale is final...Oh I could get on a role with this question Jen!
One of the times we were purchasing a car I did it through the internet, I knew what we wanted since we had researched the car and such..I was contacted by the internet manager (female) who was fantastic...answered all my questions, knew the answers to everything .. and was a real "people person"...when I got to the dealership I thought I was going to meet with her to purchase the car...that was the understanding I got from her..she did come out and greet me and then poof I was in the hands of a "salesman" who tried to convince me that wasn't what I wanted...additionally he was NOT able to answer some of my questions, did not give me correct information about the car and got frustrated with my wanting to know specific things..we left that dealership and went to another. My feelings..if the internet manager had been able to sell me the car I would have bought it there...can you tell by my writing that I've am not really happy with dealerships.
H: Salesmen. talking down to me thinking I couldn't POSSIBLY know what I was talking about (when I knew more about that car than he did) or trying to convince me I wanted a different car than I had already decided I was buying. My sister lived in CT and got her car in MA because of condescending salesmen.
A: I've never had any trouble, but man do they HATE me! Once I know what I want I pit the hungry dealership managers against one another for the lowest price possible. Plus, I'm 6 feet tall and kinda mean.
L: Told me this story—When she went to test-drive a car she was told she wouldn’t be able to because it was a manual transmission. (Apparently the sales person didn’t notice she’d driven a manual there.) To make the transaction even more enjoyable, the sales rep directed his entire pitch at her 11-year-old brother.
K: Was kind enough to share how she went online and had already decided exactly what she wanted before she even spoke with anyone because she just wanted the newer version of what she already had. She contacted several dealers via phone and email and described her ideal vehicle. On two separate occasions at two different dealerships, she was told that they had her exact car. When she’d arrive at the dealership, the “exact car” would have an automatic instead of a manual transmission and about $10k-$15k in extra options that she didn’t want. She finally found a dealership (with a female internet manager) that located the exact car and sold it to her, no tricks or strings attached.
So, in summary, the women I talked to felt like they were typically steered towards a car they didn’t want and felt they were talked down to. And it seems like most of my friends and family found the quick solution to that problem—either find another sales rep at the same dealership or head out to another dealership. Other issues were that the process wasn’t what they were told it would be, and that information was directed at a male with the female.
(Another point I’d like to quickly make as part of the “shameless internet plug” program—none of the above women were attempting to purchase a vehicle from Premier Subaru. You can click here to see what our customers have to say.)
So I’m asking you, our readers, to chime in and let us know what you hate and/or love about the buying process. My next blog will begin with how to get the most out of your pre-purchase research, look for it on Thursday afternoon! After that, Barb’s going to help us out with some tips on what to do once you’re in the showroom!
Wednesday, March 4, 2009
"Your warranty is about to expire..."
-ring ring- "Hello?"
-electronic recording- "Your vehicle warranty is about to expire. Please press 1 to speak with a representative"
If you are like many vehicle owners, you've probably received countless numbers of these calls over the past year (more recently it seems) from an unlisted number with a voice stating you will be out of warranty if you don't do something now. You may have been contacted by phone, letter, and maybe even post cards. Logically, like many of us (including myself) you pressed 1 in fear that there was something wrong with your warranty. The phone call then connects you with a representative. However, you find that once being connected and begin asking questions, they immediately disconnect the call. And since their number was unlisted to being with, the caller disappears as quickly as they rang through.
This is a nationwide scam that is plaguing many car owners. The company has no name. They have no caller ID. They have no relation to the dealer or place where your vehicle was purchased. The numbers they are calling are randomly chosen without any knowledge of your vehicle or any existing warranties you may have on it. Even if you are registered on the "Do Not Call" list, they seem to have found a way around it and continue to contact you anyway. If you press #2 as stated in the recording to be removed from the list, the calls continue to come in. And there may not be anything we feel we can do about it.... or is there?!
At Premier Subaru, our General Manager, Robert Alvine, takes these scams and the effect it has had on our customers very seriously. On multiple occasions over the past few years he has contacted many branches of our government in order to find a solution to this ongoing and increasingly harassing warranty scam.
Please find below a link to his most recent correspondence to the Attorney General of Connecticut, Richard Blumenthal.
http://s598.photobucket.com/albums/tt62/premiersubaru/?action=view¤t=LettertoBlumenthalREWarrantyCalls_P.jpg
Premier Subaru is recommending to our customers and all vehicle owners alike to have a voice. If you are receiving these calls or mailings, take the time and contact your local branch of government. Write a letter to the Attorney General of Connecticut. Let them know how these never-ending phone calls and mailings are disrupting your everyday life. The more voices that are heard, hopefully, the more our government will stand up and help.
Maybe then we can put an end to feeling of dread when we hear our phone... -ring ring-
-electronic recording- "Your vehicle warranty is about to expire. Please press 1 to speak with a representative"
If you are like many vehicle owners, you've probably received countless numbers of these calls over the past year (more recently it seems) from an unlisted number with a voice stating you will be out of warranty if you don't do something now. You may have been contacted by phone, letter, and maybe even post cards. Logically, like many of us (including myself) you pressed 1 in fear that there was something wrong with your warranty. The phone call then connects you with a representative. However, you find that once being connected and begin asking questions, they immediately disconnect the call. And since their number was unlisted to being with, the caller disappears as quickly as they rang through.
This is a nationwide scam that is plaguing many car owners. The company has no name. They have no caller ID. They have no relation to the dealer or place where your vehicle was purchased. The numbers they are calling are randomly chosen without any knowledge of your vehicle or any existing warranties you may have on it. Even if you are registered on the "Do Not Call" list, they seem to have found a way around it and continue to contact you anyway. If you press #2 as stated in the recording to be removed from the list, the calls continue to come in. And there may not be anything we feel we can do about it.... or is there?!
At Premier Subaru, our General Manager, Robert Alvine, takes these scams and the effect it has had on our customers very seriously. On multiple occasions over the past few years he has contacted many branches of our government in order to find a solution to this ongoing and increasingly harassing warranty scam.
Please find below a link to his most recent correspondence to the Attorney General of Connecticut, Richard Blumenthal.
http://s598.photobucket.com/albums/tt62/premiersubaru/?action=view¤t=LettertoBlumenthalREWarrantyCalls_P.jpg
Premier Subaru is recommending to our customers and all vehicle owners alike to have a voice. If you are receiving these calls or mailings, take the time and contact your local branch of government. Write a letter to the Attorney General of Connecticut. Let them know how these never-ending phone calls and mailings are disrupting your everyday life. The more voices that are heard, hopefully, the more our government will stand up and help.
Maybe then we can put an end to feeling of dread when we hear our phone... -ring ring-
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